customer

Recap of the New Testament Outreach International Ministries (NOIM) “Bridging the Gap” Making an Educated Move Mental Health Conference

On March 18th, 2016, NOIM hosted a powerful Health Conference filled with information on assisting individuals faced with mental illness

Media Relations and Event Management

*For Immediate Release*

RE: “Bridging the Gap” Making an Educated Move Mental Health Conference

NOIM2New Testament Outreach International Ministries (NOIM) hosted their first Mental Health Conference on March 18th, 2016, which catered to an audience of health care professionals and individuals interested in learning more about assisting people with mental illness. The event kicked off at 9 am and the opening ceremonies included the Texas pledge, prayer from Pastor Kendahl Phagan, and a special dance presentation. Guest speakers for the conference included Honorable Harris County Judge Maria Jackson, Honorable Harris County Judge David Mendoza, Board Certified Psychiatrist Dr. Carlin Barnes and many more.

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The latest Innovation on the Facebook platform: What do the new Facebook features mean for your brand?

Recently Facebook launched its reaction feature, which is an extension of the like button, on February 24, 2016. The new Facebook reaction feature roll out included 5 additional features in the form of emoji’s that mean the following; Love, Haha, Wow, Sad & Angry. While the feature selections will still be counted as likes, the feature will give brands targeted feedback from their audience. According to Facebook, the reaction feature is meant to provide users with more options to react to posts where “liking” doesn’t seem appropriate or doesn’t convey the right message.

Facebook

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Customer Experience

customerExperience-900x413Customer experience is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction includes a customer’s attraction, awareness, discovery, cultivation, advocacy and purchase and use of a service. It is measured by the individual’s experience during all points of contact against the individual’s expectations. So why is one’s customer experience important, a positive experience can improve customer loyalty and increase sales/revenue.

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